Please Load From Type Catalog

Why am I getting this type name and URL in my family?

This occurs when an IGS created family has been created to use a Type Catalog, but that Type Catalog has not been loaded correctly.

This article explains what a type catalog is and how to load a family with one correctly:
Autodesk KnowledgeBase – Load a Family with a Type Catalog

If you have not been supplied the Type Catalog .txt file with the Revit family, please contact us or the manufacturer to send it through.